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VPN connection fails
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- Most failures are due to changes in the network environment between your country and the server.
- If you are on Wi-Fi, try mobile data. If you are on mobile data, try Wi-Fi.
- Restart the MILK VPN app
- Try a different server region
How do I check my subscription?
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After logging in, go to the Home tab. Your current plan and remaining days are displayed at the top.
I forgot my password
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On the login screen, tap "Find ID / Password" > "Reset Password" and enter your registered email to reset.
I forgot my ID
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On the login screen, tap "Find ID / Password" > "Find ID" and enter your registered email to find your ID.
Payment is not completing
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Please check your card balance and network status. If the payment was deducted but subscription not updated, contact us via the Inquiry tab.
Connection is slow
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- Try a server closer to your location
- Close other apps using the network
- Switch to a stable Wi-Fi connection